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Post by Deleted on Oct 29, 2014 10:05:10 GMT -5
These new shipping procedures have been recommended, and approved by Fastenal Corporate Traffic Manager 10/28/14
After a few problems encountered by myself, both shipping and receiving shipments using fastenal ON-LINE shipping form, I contacted Fastenals` corp. offices and I believe the problems are solved. Since my conversations with fastenal I have both shipped, and received several items without the slightest problem.
BEFORE requesting a quote, the following information will be needed
COMMODITY (what it is your shipping)
VALUE
DIMENSIONS & WEIGHT
CUSTOMERS NAME (YOUR NAME)
CUSTOMERS ADDRESS
CUSTOMERS PHONE #
CUSTOMERS FAX and/or EMAIL
ORIGIN (where the shipment will originate, your zip code will determine the closest store to you. If you prefer a different store you will need that zip code or address)
DESTINATION (again the zip code will determine the closest store to that zip code. Unless the recipient requests a different store then you again, will need that stores zip code or address)
Next, DO NOT USE THE ON-LINE FORM either call or email Tawnya Johnson (I prefer email in case she`s busy)
Tawnya Johnson
317.472.4402
tajohnso@fastenal.com
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Post by Deleted on Oct 29, 2014 10:16:34 GMT -5
You will receive a quote shortly, review all information, fill out the highlighted areas, FAX completed form to the # on the form.
If you choose to call Tawnya instead of emailing, and if your asked "do you have internet access" just reply yes, BUT this is how I was told to do this. You can make reference to the conversation with corporate, and to this posting, just don`t get cocky about it. After speaking in length with the traffic manager, I`m thinkin he`s a car guy of sorts and is trying to help us out here.
I`ve gotten GREAT rates on several large and very heavy shipments in the past few weeks, I use fastenal often, would like to pass the information on to the forum. I only ask that you treat Tawnya with the greatest respect. This is going to be an increased work load on her already full plate.
If you encounter ANY problems, contact me, please.
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Post by Deleted on Oct 29, 2014 10:24:32 GMT -5
If your purchasing an item and want to use fastenal, you will still be the customer, the ORIGIN will change from your zip, to the zip of the person your purchasing from.
The DESTINATION will now be your zip code. Shipping charges should be paid at ORIGIN, exceptions are made, but ORIGIN is preferred
If this all makes sense, good deal !! If not let me know
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Post by boba65442 on Oct 29, 2014 10:34:33 GMT -5
Dave,
Thanks for the information. I plan on using Fastenal soon.
Bob
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Post by RAM Z on Oct 29, 2014 11:25:06 GMT -5
Ive used the online form twice in the past month or so, and had no issue. Used it last week and they replied next day. Signed the form, sent back and they called when it arrived. Store had it a few days before they called but whatever. Shipped this from Huntington Beach CA to MI for 100.00 Not wrapped or on a pallet. Like you see it.  |
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Post by Deleted on Oct 29, 2014 21:45:20 GMT -5
Fastenal is back to nothing shipped IN to california, ONLY OUT. Just tried for an engine IN to Cali.It was a no go !!!! They did this a few times in the past, best to check before you commit to something. I went with YRC freight. 480# palletised crate, $151.20 N.E.Wisconsin to Carson Ca. Great price. Doubt if fastenal could beat that price. Sent a 400# block wrapped on a pallet last week to Sumas Washington, $175.00 thru fastenal.
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Post by rag on Nov 15, 2014 12:48:00 GMT -5
Have tried the on line form and emailed a guy named Ross who helped me last time but no response in a week's time. Will try Tawnya again like in the past.
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Post by boba65442 on Dec 18, 2014 23:46:23 GMT -5
I'm sending some sheet metal to Club442 so I filled out the Fastenal form and submitted last night. The dimensions are 70" long X 24 " heigh and 24" in width at 45 pounds. NY to Cleveland and they responded in less than 24 hours with a cost of $50. I think that's pretty reasonable. I have some other items to ship so hopefully they will price out as ell. The response was very quick by submitting the form on line.
Bob
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Post by BR[] on Dec 19, 2014 7:37:54 GMT -5
Just shipped a 108" X 42" Mobil sign from Geneva NY to Monaca PA for $75. Dropped off in NY on Friday arrived Pa on Wednesday................. No problems. Tawnya told me they don't ship signage, because they can't insure them against damage. I told her that I would waive their insurance responsibility and they agreed to ship them. Everything arrived without problem. I can't thank "Dave" enough for this economical option.
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Post by rag on Dec 19, 2014 18:43:45 GMT -5
Just shipped the 5 15" wheels, NM to OH, used online form, $100 to be paid at receiving end. UPS wanted $25 per wheel if boxed, Fastenal took them loose.
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Post by rag on Jan 6, 2015 23:27:16 GMT -5
Just shipped the 5 15" wheels, NM to OH, used online form, $100 to be paid at receiving end. UPS wanted $25 per wheel if boxed, Fastenal took them loose. Now Fastenal says they can't find the wheels! Apparently the employee I dropped them off with did not prepare a bill of lading, and they can't be tracked. Way to go guy.............. |
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Post by Deleted on Jan 22, 2015 17:09:59 GMT -5
Just shipped the 5 15" wheels, NM to OH, used online form, $100 to be paid at receiving end. UPS wanted $25 per wheel if boxed, Fastenal took them loose. Now Fastenal says they can't find the wheels! Apparently the employee I dropped them off with did not prepare a bill of lading, and they can't be tracked. Way to go guy.............. That makes absolutely NO SENSE WHATSOEVER !!!!! |
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Post by Deleted on Jan 22, 2015 17:25:10 GMT -5
A brief update.
Prepared an engine for shipment from Wisconsin to Miami. Full size pallet, crated, weight #880
Fastenal was 175. higher than YRC freight. Called fastenal they wouldn`t budge on price. "excessive weight" So I guess on HEAVY items, it might pay to shop around. I`ve had good luck with YRC
JUST MY 2 cents
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Post by rag on Jan 23, 2015 19:44:07 GMT -5
Fastenal delivered the lost wheels, so happy ending. Shipped 5 more wheels to Kentucky, arrived in a few days. I got a quote for $160 using the on line form, customer called Fastenal and negotiated down to $100. I've had no problems using the on line form, received responses quickly.
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